Northern Territory

This page provides information for retrenched workers on the support and services available in the Northern Territory


Services for retrenched workers

Services Australia – Centrelink

For support while you look for work visit the retrenched workers website.

For a list of Centrelink Customer Service Centres in the Northern Territory, visit the service finder website.

Workforce Australia

If you have lost your job you could be eligible to receive help from Workforce Australia. Workforce Australia is the Australian Government’s employment service, designed to meet the needs of job seekers and employers and improve job outcomes.

Workforce Australia can provide you with tailored help to find a job and is delivered by Workforce Australia providers located around Australia. The help available includes:

  • help looking for work, writing a résumé and preparing for interviews
  • referrals to jobs in your local area
  • training that is suited to the skills that local employers need
  • case management so that you are ready to take up and keep a job.

Your Workforce Australia provider can also provide access to resources to help with your job search including the internet, printers and newspapers.

To view a factsheet on the support available for retrenched workers, visit the Department of Education, Skills and Employment website.

For more information, including a full listing of providers in your area:

Employment Facilitators

Employment Facilitators are an on-the-ground presence that work with retrenched workers to connect them with job opportunities, training and other existing services.

For more information, visit the Employment Facilitators website or contact the facilitators to find out how they can help you.

Money management

Financial Counselling Australia

Financial Counselling Australia can link you to financial counsellors in your area.


Centrelink provides a free Financial Information Service with no restrictions on eligibility.


MoneySmart offers tips and tools to help make the most of your finances, including how to manage your money, or deal with credit, debt or other financial issues.

Computer and general work skills

Language, literacy and numeracy support

The Reading Writing Hotline is Australia’s national telephone adult literacy and numeracy referral service and provides support for students.

Many vocational education and training providers also provide bridging courses to support students with their language and literacy skills. For more information visit the My Skills website.

Adult and Community Education

Adult and Community Education providers in your area can help you improve your reading, writing and numeracy skills. You can learn with other adults in small groups, or even get one-on-one coaching. Adult and Community Education programmes are usually free or low cost. They also offer programmes to help you improve your computer and other workplace skills.

For further information:

Computer and internet training

To learn how to use the internet you may like to visit your local council or library who may offer training opportunities.

Adult Learning Australia can link you to training providers in your area.

Health, wellbeing and personal support services

Relationships Australia (NT)

Relationships Australia (NT) provides relationship support services for individuals, families and communities in the Northern Territory.

There are two Family Relationships Centres in the Northern Territory:

Family Relationships Centre Darwin

Level Ground Floor
43 Cavenagh Street
Darwin, NT 0800

Open 8.30am to 5.00pm weekdays
Phone: 08 8923 1400 or 1800 650 276 (toll free)

Family Relationship Centre Darwin - Alice Springs satellite site

5 Parsons Street
Alice Springs, NT 0870

Open 8.00am to 4.30pm weekdays
Phone: 08 8950 4100 or 1800 634 405 (toll free)


beyondblue provides information and a referral service for those who may be experiencing depression, anxiety or substance abuse. 


Lifeline is a free, confidential telephone helpline that provides crisis counselling and offers support regarding mental health and wellbeing.


MensLine Australia is a professional telephone and online support and information service for Australian men.


MindSpot is an online and telephone clinic providing free assessment and treatment services for Australian adults with anxiety or depression.


MoodGYM is an interactive web programme designed to help prevent depression. It consists of five modules, an interactive game, anxiety and depression assessments, downloadable relaxation audio, a workbook and feedback assessment.

The Black Dog Institute

The Black Dog Institute is a not-for-profit organisation focusing on the diagnosis, treatment and prevention of mood disorders such as depression and bipolar disorder.


  • A Mindfulness in Everyday Life handout is available in the Mindfulness section of the Wellbeing page on the Black Dog Institute website
  • A Positive Psychology fact sheet is available in the Positive psychology section of the Depression Treatment page on the Black Dog Institute website.

The National Gambling Helpline

The National Gambling Helpline can help you with problem gambling.


Quitline is a confidential free telephone service for people who want to quit smoking.

Get healthy

For online healthy living tips and advice on getting and staying active in the NT visit:

Support for children and young people

Kids Helpline

Kids Helpline provides a free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.


Headspace  is the National Youth Mental Health Foundation for 12 to 25 year olds. Headspace provides information and support for young people, as well as parents and carers who are concerned about their children.