General Enquiries
Retrenchment
Employees:
If you have been retrenched and need assistance call the National Customer Service Line on 1800 805 260.
Employers:
If you are restructuring your business that might result in staff being retrenched, and you need advice on best practice in socially responsible restructuring, please email retrenchment@dewr.gov.au or contact the Employer Hotline on 13 17 15.
Fair Entitlements Guarantee
For enquiries relating to the Fair Entitlements Guarantee (FEG), call the FEG Hotline on 1300 135 040 (9.00am to 5.00pm Canberra time excluding national and ACT public holidays).
Translation Services
If you have difficulty speaking or understanding English call the Translating and Interpreting Service (TIS National) on 13 14 50 for the cost of a local call. Ask TIS National to call the department on the appropriate number listed above.